In Telia CallGuide 10.0, new features and enhancements are introduced within a number of areas. Highlights of what is new are presented here:
There are also many other features such as change future activities in Touchpoint Plus, 20 unique fields in Touchpoint Plus and CallGuide Voice, message when last agent logs out, formats for campaign phone numbers, and much more.
Read release news on CallGuide Online help 10.0 for more information!
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